support
one person reads both of these. telegram is how you wake them up.
fastest
@coder2077
on telegram · usually a reply in minutes
support@fastsaver.io
by email · usually the same day
what to send
- the request id
- the X-Request-Id header on any response. it finds the exact call in the log.
- the link you sent
- the real one, not a shortened or edited version of it.
- what you expected
- and what came back instead.
billing and refunds
plan changes, invoices and refunds go to the same two addresses above. no separate billing queue.