# support: telegram in minutes, email same day - fastsaver api

One person reads every message. Telegram gets a reply in minutes, email the same day. Send the X-Request-Id and the link, and we find the call.

> source: https://api.fastsaver.io/support

## support

one person reads both of these. telegram is how you wake them up.

fastest  @coder2077

on telegram · usually a reply in minutes

  support@fastsaver.io

by email · usually the same day

### what to send

the request id
the X-Request-Id header on any response. it finds the exact call in the log.

the link you sent
the real one, not a shortened or edited version of it.

what you expected
and what came back instead.

### billing and refunds

plan changes, invoices and refunds go to the same two addresses above. no separate billing queue.

what is refundable